Frequently Asked Questions (FAQ)
Welcome to Green World Health. Below are answers to some of the most common questions our customers ask. If you need further assistance, please contact us through our website.
1. What is Green World Health?
Green World Health is an health and wellness store offering natural and functional supplements (HERBAL) designed to support a healthy and active lifestyle.
2. Are your products safe to use?
Our products are carefully sourced and selected. We recommend consulting a qualified Green World healthcare professional before using any supplement, especially if you have a medical condition, are pregnant, nursing, or taking medication.
3. Do I need a doctor’s prescription to buy your products?
No. Our products are available for purchase without a prescription. They are wellness supplements, not pharmaceutical drugs. However, description will be best if you can reach out to us.
4. How do I place an order?
You can place an order directly on www.greenworldhealth.com.ng/shop/ by selecting your preferred product, adding it to your cart, and completing the checkout process.
5. What payment methods do you accept?
We accept secure online payment methods available on our website. All payments are processed through trusted third-party payment providers.
6. Do you deliver nationwide?
Yes, we deliver across Nigeria. Delivery timelines may vary depending on your location and logistics partner availability.
7. How long does delivery take?
Delivery times are estimates and may vary. Orders are usually processed promptly, but delays may occur due to location, weather, or unforeseen circumstances.
8. Can I cancel or change my order?
If your order has not yet been processed or shipped, you may contact us as soon as possible to request a change or cancellation. Once shipped, changes may not be possible.
9. What is your return and refund policy?
Due to the nature of health and wellness products, opened or used items are generally not eligible for return. Refunds or replacements may be considered for damaged, defective, or incorrect items reported within a reasonable time after delivery.
10. Are there any side effects?
Individual reactions to supplements may vary. Always follow the usage instructions on the product label and discontinue use if you experience any adverse reactions. Consult a healthcare professional if necessary.
11. How should I store the products?
Store products in a cool, dry place away from direct sunlight and out of reach of children. Always follow storage instructions on the product packaging.
12. Do you offer discounts or promotions?
Yes, we may offer promotions or discounts from time to time. Subscribe to our updates or check our website regularly to stay informed.
13. Is my personal information safe?
Yes. We take data protection seriously and handle your personal information in accordance with our Privacy Policy and applicable data protection laws.
14. Can I use your products if I am pregnant or nursing?
If you are pregnant or nursing, please consult a qualified Green World healthcare professional before using any supplement.
15. How can I contact Green World Health?
You can reach us through the official contact details provided on www.greenworldhealth.com.ng.
You can as well contact to us HERE
Thank you for choosing Green World Health. Your wellness is our priority.